The Nisca PR5350 produces ID cards that meet virtually all security requirements. With a production speed of 158 dual-sided edgeless YMCKO full color cards an hour, the PR5350 is the ideal printer for making corporate ID cards, government IDs, driver’s licenses, access control, event, and transportation passes and more. With the Nisca PR5350 professional quality state-of-the-art design and security are available at a very low cost per plastic card, and being extremely user-friendly the PR5350 offers automatic cleaning, a quick-change print head and easy-to-use LCD display screen. Below are a few tips and instructions we can offer to get even better and more consistent performance out of your printer.
Nisca Printer Tech Support Telephone Number
- Replacing Ribbon Cartridge:
Step 1: Turn printer ON and make sure the front service door is closed
Step 2: Press the “Ribbon Change / Menu” button. You will hear a motor engage which will retract the print head.
Step 3: Open the front service door of the printer. Flip the green lever, on the upper left hand side, to the up position.
Step 4: Slide the black ribbon cassette unit out of the printer with slow even force.
Step 5: Replace with new cartridge or refill existing cartridge with new NiSCA approved ribbon.
Step 6: Slide the ribbon cassette back into position, flip the green lever back into the locked position, close the service door, and follow LCD menu screen to continue printing.
Step 2: Press the “Ribbon Change / Menu” button. You will hear a motor engage which will retract the print head.
Step 3: Open the front service door of the printer. Flip the green lever, on the upper left hand side, to the up position.
Step 4: Slide the black ribbon cassette unit out of the printer with slow even force.
Step 5: Replace with new cartridge or refill existing cartridge with new NiSCA approved ribbon.
Step 6: Slide the ribbon cassette back into position, flip the green lever back into the locked position, close the service door, and follow LCD menu screen to continue printing.
- Replacing a Print Head:
Shop Nisca Printer Ribbons & Supplies. ID Wholesaler offers the largest selection of Nisca card printer supplies online, including hard-to-find supplies for discontinued models. We carry everything you need for maintaining, repairing, and upgrading your Nisca card printer: color ribbons, mono ribbons, cleaning kits, parts, and more. Team NiSCA Located in Somerset, NJ USA, Team NiSCA sells, stocks and services NiSCA products sold globally through its hundreds of dealers, value added resellers and system integrators. Its parent company is Kanematsu USA, Inc.
Step 1: Turn printer ON and make sure the front service door is closed
Step 2: Press the “Ribbon Change Menu” button. You will hear a motor engage which will retract the print head.
Step 3: After you hear the print head motor retract the print head turn OFF the printer
Step 4: Open the front service door of the printer. Flip the green lever up on the upper left hand side to the up position.
Step 5: Slide the black ribbon cassette unit out of the printer with slow even force.
Step 6: Press the silver level to the right and gently slide the print head out of the service bay.
Step 7: Unplug the wire housing from the print head and replace with new NiSCA approved print head.
Step 8: Reverse steps 5 to 1 to install print head.
Step 9: Turn printer ON and follow LCD menu screen to continue printing.
Step 2: Press the “Ribbon Change Menu” button. You will hear a motor engage which will retract the print head.
Step 3: After you hear the print head motor retract the print head turn OFF the printer
Step 4: Open the front service door of the printer. Flip the green lever up on the upper left hand side to the up position.
Step 5: Slide the black ribbon cassette unit out of the printer with slow even force.
Step 6: Press the silver level to the right and gently slide the print head out of the service bay.
Step 7: Unplug the wire housing from the print head and replace with new NiSCA approved print head.
Step 8: Reverse steps 5 to 1 to install print head.
Step 9: Turn printer ON and follow LCD menu screen to continue printing.
- Drivers and Firmware:
TEAMNisca adds features, efficiencies and fixes issues on every new release of the printer drivers and firmware. Your systems would benefit by keeping them up to date with the latest versions.
Most recent versions are: Windows Driver v4.09 for PR5300SCSI/Para & v4.14 for PR5300USB – PR5350 Firmware v1.3 – PR5300 Firmware v4.9 – PR5200 Firmware v3.5 – PR5100 Firmware v4.3
You can download the latest versions from the Support – Download section at www.teamnisca.com.
- Driver Utility:
In order for the Download Utility to communicate with the PR5300 Parallel Printer, it needs to use an LTP port. In most cases, the PR5300 printer is currently occupying the LTP port that the utility wants to use. The communication protocols will not allow the two to share the port.
When using a PR5300 parallel printer connected to an LPT port, you must reassign the printer to a port other than the port it is physically connected to in the driver port properties.
If you do not assign the printer to another port, the software will display the message, “Could not find the printer”. The software will not recognize the printer when it is assigned to the same port that it is physically connected to. Once the printer has been assigned to a new port in the driver, the software should identify the printer and the download should work. After you have completed your download, remember to reassign the printer back to the port it is physically connected to.
AdvantIDge offers a wide variety of all of the card printer systems, or other visitor management devices, to fill any of your asset tracking, visitor management, or identification card needs. From card printers and supplies for issuance, through to badge clips and other peripherals to put them into your users hands. With more than 40 years of combined industry experience, we’re ready to help you achieve your identification goals. For specific information please contact our sales department at [email protected] or call 800-965-5932 for more information on this update– we provide excellent customer service!